Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from plug-store.com (the "Site").

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies
  The following is a list of cookies that we use. We have listed them here so that you can choose whether or not to allow them.

  • session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
  • Shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
  • shopify_uniq, no data held, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per unique customer.
  • cart, unique identifier, persists for 2 weeks, stores your shopping cart information.
  • _secure_session_id, unique session identifier.
  • storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

• Log files
  Track activity on the Site and collect data such as your IP address, the type of browser you use, your Internet Service Provider, your referring and exit pages, and your timestamp data (date and time).

• Web beacons, tags, and pixels
  Electronic files that record information about how you browse the Site.

In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER ACCEPTED PAYMENTS, IF ANY]]), email address, and telephone number. This automatically collected information is referred to as "Order Information."

[[INSERT ANY OTHER INFORMATION YOU COLLECT, IF ANY: OFFLINE DATA, DATA/LISTINGS PURCHASED FOR MARKETING PURPOSES]]

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging for shipment of your order, and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:

• Communicate with you;
• Assess potential fraud or risk; and
• When consistent with your stated preferences, provide you with information or advertisements about our products or services.

[[INSERT OTHER USES THAT ARE MADE OF ORDER INFORMATION]]

We use the Device Information (in particular, your IP address) that we collect to assess potential fraud or risks and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).

[[INSERT OTHER USES THAT ARE MADE OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]]

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify's use of your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information that we receive, or to protect our rights.

[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU USE REMINDER MARKETING OR TARGETED ADVERTISING]]

BEHAVIORAL ADVERTISING

As noted above, we use your Personal Information to provide you with targeted advertising or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.

DO NOT FOLLOW

Please note that we do not change our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser.

[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE LOCATED IN EUROPE OR IF YOUR STORE HAS CUSTOMERS IN EUROPE]]

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information provided below.

In addition, if you are a European resident, please note that we process your information for the purpose of fulfilling our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information in our records unless and until you request us to delete it.

[[INSERT NEXT PARAGRAPH IF MINIMUM AGE REQUIREMENT]]

MINORS

The Site is not intended for individuals under [[INSERT AGE]].

CHANGES

We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT US

To learn more about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@plug-store.info.

CHYL WORLDWIDE OÜ
E. Vilde tee 90-195, 12914, Harju maakond, Tallinn, Mustamäe linnaosa
Phone: +32472382368

By consenting to Plug's SMS marketing upon checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including order abandonment reminders), SMS marketing offers, and transactional texts, including evaluation requests from us, even if your mobile number is registered on a state or federal do not call list. The frequency of messages varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that other methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable way to unsubscribe. We do not charge for the service, but you are responsible for any fees and charges associated with text messaging imposed by your wireless service provider. Message and data rates may apply.

If you have any questions, please send HELP to the number that sent you the messages. You can also contact us at https://plug-store.fr/pages/contact for more information.

We have the right to change at any time any telephone number or short code we use to operate the Service. You will be notified at that time. You agree that any message you send to a telephone number or short code that we have changed, including any request for STOP or HELP, may not be received, and we will not be required to honor any requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be responsible for the failure, delay, or misdirection of any information sent through the Service, any errors in such information, and/or any actions you may or may not take in reliance on the information or the Service.

Your right to privacy is important to us. You can review our privacy policy https://plug-store.fr/pages/politique-de-confidentialite to determine how we collect and use your personal information.